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		<title><![CDATA[Readysoft - All Forums]]></title>
		<link>https://readysoft.help/community/</link>
		<description><![CDATA[Readysoft - https://readysoft.help/community]]></description>
		<pubDate>Sat, 12 Sep 2026 06:41:16 +0000</pubDate>
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			<title><![CDATA[Canadian Vendors?]]></title>
			<link>https://readysoft.help/community/showthread.php?tid=882</link>
			<pubDate>Tue, 08 Sep 2026 20:56:35 +0000</pubDate>
			<dc:creator><![CDATA[<a href="https://readysoft.help/community/member.php?action=profile&uid=410">Instaframe Gallery</a>]]></dc:creator>
			<guid isPermaLink="false">https://readysoft.help/community/showthread.php?tid=882</guid>
			<description><![CDATA[There was a list that went out a while back but my major suppliers weren't on it.<br />
Can you confirm what Canadian suppliers have been contacted.<br />
Specifically (in my case) Larson/Juhl, FolkGraphis, Fotiou, Peterborough, and Sunset.<br />
Thanks in advance]]></description>
			<content:encoded><![CDATA[There was a list that went out a while back but my major suppliers weren't on it.<br />
Can you confirm what Canadian suppliers have been contacted.<br />
Specifically (in my case) Larson/Juhl, FolkGraphis, Fotiou, Peterborough, and Sunset.<br />
Thanks in advance]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[File Maker Server]]></title>
			<link>https://readysoft.help/community/showthread.php?tid=854</link>
			<pubDate>Wed, 02 Sep 2026 17:10:15 +0000</pubDate>
			<dc:creator><![CDATA[<a href="https://readysoft.help/community/member.php?action=profile&uid=428">alainvigneaultemailgalerie48</a>]]></dc:creator>
			<guid isPermaLink="false">https://readysoft.help/community/showthread.php?tid=854</guid>
			<description><![CDATA[<span style="color: #000000;" class="mycode_color">I urgently need an updated FileMaker Server Pro license, or another solution that will allow me to continue using FrameReady until your software is fully functional.<br />
My current license is about to expire, and I cannot afford to lose access to FrameReady, as I need it to operate my business every day.<br />
Could you please send me the link to obtain the updated license as soon as possible, along with clear instructions on how to install and activate it?<br />
I would greatly appreciate your prompt assistance, as this is now very urgent for my business.</span>]]></description>
			<content:encoded><![CDATA[<span style="color: #000000;" class="mycode_color">I urgently need an updated FileMaker Server Pro license, or another solution that will allow me to continue using FrameReady until your software is fully functional.<br />
My current license is about to expire, and I cannot afford to lose access to FrameReady, as I need it to operate my business every day.<br />
Could you please send me the link to obtain the updated license as soon as possible, along with clear instructions on how to install and activate it?<br />
I would greatly appreciate your prompt assistance, as this is now very urgent for my business.</span>]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[First Vendor Update]]></title>
			<link>https://readysoft.help/community/showthread.php?tid=840</link>
			<pubDate>Tue, 01 Sep 2026 01:46:51 +0000</pubDate>
			<dc:creator><![CDATA[<a href="https://readysoft.help/community/member.php?action=profile&uid=403">LibertyFraming</a>]]></dc:creator>
			<guid isPermaLink="false">https://readysoft.help/community/showthread.php?tid=840</guid>
			<description><![CDATA[I have the software running and am trying out my first vendor update, but the data isn't matching up with existing vendor data...<br />
Screenshot attached<br /><!-- start: postbit_attachments_attachment -->
<br /><!-- start: attachment_icon -->
<img src="https://readysoft.help/community/images/attachtypes/image.png" title="PNG Image" border="0" alt=".png" />
<!-- end: attachment_icon -->&nbsp;&nbsp;<a href="attachment.php?aid=6" target="_blank" title="">image1.png</a> (Size: 471.62 KB / Downloads: 10)
<!-- end: postbit_attachments_attachment -->]]></description>
			<content:encoded><![CDATA[I have the software running and am trying out my first vendor update, but the data isn't matching up with existing vendor data...<br />
Screenshot attached<br /><!-- start: postbit_attachments_attachment -->
<br /><!-- start: attachment_icon -->
<img src="https://readysoft.help/community/images/attachtypes/image.png" title="PNG Image" border="0" alt=".png" />
<!-- end: attachment_icon -->&nbsp;&nbsp;<a href="attachment.php?aid=6" target="_blank" title="">image1.png</a> (Size: 471.62 KB / Downloads: 10)
<!-- end: postbit_attachments_attachment -->]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[FileMaker license]]></title>
			<link>https://readysoft.help/community/showthread.php?tid=769</link>
			<pubDate>Tue, 18 Aug 2026 13:36:17 +0000</pubDate>
			<dc:creator><![CDATA[<a href="https://readysoft.help/community/member.php?action=profile&uid=23">darrellblevens</a>]]></dc:creator>
			<guid isPermaLink="false">https://readysoft.help/community/showthread.php?tid=769</guid>
			<description><![CDATA[Checking to see if the new licenses for Filemaker will be available before Sept 3rd.  That is when the FrameReady licenses expire.]]></description>
			<content:encoded><![CDATA[Checking to see if the new licenses for Filemaker will be available before Sept 3rd.  That is when the FrameReady licenses expire.]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[[GUIDE] How to Open a Support Ticket - Required Template]]></title>
			<link>https://readysoft.help/community/showthread.php?tid=8</link>
			<pubDate>Thu, 06 Aug 2026 20:30:21 +0000</pubDate>
			<dc:creator><![CDATA[<a href="https://readysoft.help/community/member.php?action=profile&uid=3">Pedro</a>]]></dc:creator>
			<guid isPermaLink="false">https://readysoft.help/community/showthread.php?tid=8</guid>
			<description><![CDATA[<div style="text-align: left;" class="mycode_align"><span style="font-size: large;" class="mycode_size"><span style="font-weight: bold;" class="mycode_b"><span style="color: #2c3e50;" class="mycode_color">&gt;&gt;&gt; READYSOFT SUPPORT CHANNELS &amp; TICKET TEMPLATE</span></span></span><br />
<br />
Before opening a new technical support ticket, please review the official documentation. If your issue persists, copy the template below, click "New Thread", and fill out the details.<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Please use a descriptive title for your thread</span> <span style="font-style: italic;" class="mycode_i">(e.g., [Installation] Multi-store activation fails on macOS)</span>.<br />
<br />
<hr class="mycode_hr" />
<br />
<span style="color: #e74c3c;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">⚠️ CHOOSE THE RIGHT SUPPORT CHANNEL BEFORE POSTING:</span></span><br />
• <span style="color: #2980b9;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">Public Technical Support (This Section):</span></span> This is an open space for setup questions, general tips, or community discussions. Anything posted here is visible to all members.<br />
• <span style="color: #27ae60;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">Technical Support Tickets (Private Section):</span></span> For private, sensitive, or account-specific technical issues, please navigate to that dedicated area. There, you can open a private ticket that only you and the Readysoft engineering team can see.<br />
<br />
<div class="codeblock"><div class="title">Code:</div><div class="body" dir="ltr"><code>=========================================
READYSOFT TECHNICAL SUPPORT TICKET
=========================================

1. ENVIRONMENT DETAILS
- FileMaker Pro Version: [e.g., v20.x / Browser Access]
- Operating System: [e.g., Windows 11 / macOS Sonoma]
- Network Setup: [e.g., Local Server / Cloud-Hosted]

2. PROBLEM DESCRIPTION
- What is happening? [Provide a clear summary of the unexpected behavior]
- Error Messages/Codes: [Paste any specific error codes that appear on screen]

3. STEPS TO REPLICATE
- Step 1: [What did you do first?]
- Step 2: [What button or script did you trigger?]
- Step 3: [Where exactly did the system fail?]

4. FREQUENCY
- Does this happen every time, or is it intermittent? [Always / Randomly / Once]</code></div></div><br />
<span style="color: #c0392b;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">⚠️ IMPORTANT ATTACHMENT GUIDELINES</span></span><br />
If your issue involves a visual glitch, layout misalignment, or a database crash dump, please <span style="font-weight: bold;" class="mycode_b">attach a clean screenshot or log file</span> to your post using the attachment tool below.<br />
<br />
<span style="font-style: italic;" class="mycode_i">Note: Do not include sensitive corporate data, real customer credit cards, or passwords in your descriptions or screenshots.</span><br />
<br />
<div style="text-align: right;" class="mycode_align"><span style="font-weight: bold;" class="mycode_b">The Readysoft Support Team</span><br />
<span style="font-size: small;" class="mycode_size"><span style="color: #7f8c8d;" class="mycode_color">Official Ticket Format</span></span></div>
</div>]]></description>
			<content:encoded><![CDATA[<div style="text-align: left;" class="mycode_align"><span style="font-size: large;" class="mycode_size"><span style="font-weight: bold;" class="mycode_b"><span style="color: #2c3e50;" class="mycode_color">&gt;&gt;&gt; READYSOFT SUPPORT CHANNELS &amp; TICKET TEMPLATE</span></span></span><br />
<br />
Before opening a new technical support ticket, please review the official documentation. If your issue persists, copy the template below, click "New Thread", and fill out the details.<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Please use a descriptive title for your thread</span> <span style="font-style: italic;" class="mycode_i">(e.g., [Installation] Multi-store activation fails on macOS)</span>.<br />
<br />
<hr class="mycode_hr" />
<br />
<span style="color: #e74c3c;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">⚠️ CHOOSE THE RIGHT SUPPORT CHANNEL BEFORE POSTING:</span></span><br />
• <span style="color: #2980b9;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">Public Technical Support (This Section):</span></span> This is an open space for setup questions, general tips, or community discussions. Anything posted here is visible to all members.<br />
• <span style="color: #27ae60;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">Technical Support Tickets (Private Section):</span></span> For private, sensitive, or account-specific technical issues, please navigate to that dedicated area. There, you can open a private ticket that only you and the Readysoft engineering team can see.<br />
<br />
<div class="codeblock"><div class="title">Code:</div><div class="body" dir="ltr"><code>=========================================
READYSOFT TECHNICAL SUPPORT TICKET
=========================================

1. ENVIRONMENT DETAILS
- FileMaker Pro Version: [e.g., v20.x / Browser Access]
- Operating System: [e.g., Windows 11 / macOS Sonoma]
- Network Setup: [e.g., Local Server / Cloud-Hosted]

2. PROBLEM DESCRIPTION
- What is happening? [Provide a clear summary of the unexpected behavior]
- Error Messages/Codes: [Paste any specific error codes that appear on screen]

3. STEPS TO REPLICATE
- Step 1: [What did you do first?]
- Step 2: [What button or script did you trigger?]
- Step 3: [Where exactly did the system fail?]

4. FREQUENCY
- Does this happen every time, or is it intermittent? [Always / Randomly / Once]</code></div></div><br />
<span style="color: #c0392b;" class="mycode_color"><span style="font-weight: bold;" class="mycode_b">⚠️ IMPORTANT ATTACHMENT GUIDELINES</span></span><br />
If your issue involves a visual glitch, layout misalignment, or a database crash dump, please <span style="font-weight: bold;" class="mycode_b">attach a clean screenshot or log file</span> to your post using the attachment tool below.<br />
<br />
<span style="font-style: italic;" class="mycode_i">Note: Do not include sensitive corporate data, real customer credit cards, or passwords in your descriptions or screenshots.</span><br />
<br />
<div style="text-align: right;" class="mycode_align"><span style="font-weight: bold;" class="mycode_b">The Readysoft Support Team</span><br />
<span style="font-size: small;" class="mycode_size"><span style="color: #7f8c8d;" class="mycode_color">Official Ticket Format</span></span></div>
</div>]]></content:encoded>
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